In the event of a reaction, we invite you to contact a skin expert by e-mail at info@omycosmetics.com and include the following information in your e-mail:
- Subject: Reaction to product X
- Order number and full name on file
- Give as much detail as possible about the reaction
- Attach photos (if possible)
Our customer service team will get back to you as soon as possible. If necessary, our Dr. in Pharmacy will also be involved in the process. You can also contact an expert at 1-877-669-7345.
Although it is preferable to contact our skin experts for any reactions, you may also fill out the following form : https://docs.google.com/forms/d/197V8w3qUZ7T10ppPnOOIEnBZtrCDjIYu8AMw6MaPbEg/prefill